The last few weeks have been crazy with school and the internship. One would think because the internship was online already nothing would change but it did and it was a lot to deal with. I was given a few small projects, and one big one.
The biggest project I worked on was the most time consuming and was continuous through the whole semester starting when Maria Adebola went on maternity leave. For this project, I had to attend a seminar on how to use Social Studio. Everyday I had to log on to Social Studio and review all comments on the VHA Twitter and Facebook pages, and by review I mean read them all, select a category to tag them in, and either assign them to be replied to or close them out. I had to go on several times a day Monday through Friday and I realized that it consumed a big chunk of time. I discussed with Robin and Debi to go on three times a day while school was in session. When everyone went on quarantine the comments nearly doubled with everything that was happening, so I had to go on more and more to get it all done. They were more than understanding if I couldn’t be on at a certain time but I always got all the comments done by the end of the day and made sure the ones that needed to commented back were assigned as soon as possible.
Overall this internship was a wonderful experience and I am so thankful I was given the opportunity to work with the VHA team. I am excited that they offered me a volunteer position with more access to their systems until I finish school. I am excited to hopefully continue my role with in the organization and hope that it leads to a full time employment opportunity once I am finished with school.